Frequently Asked Questions

CICO stands for Check In, Check Out – a fitness tracking app that helps you stay motivated by logging workouts, tracking progress, and competing with friends in group leaderboards.

Yes! CICO has a free version that allows you to check in, track workouts, and join one group. For additional features, you can upgrade to CICO Premium.

CICO focuses on social motivation by allowing you to:

• Log workouts using a Check In / Check Out system
• Share post-workout photos with friends
• Compete in group leaderboards
• Track progress through seasonal competitions

1. Open the CICO app and tap Check In when you start your workout.
2. After finishing, tap Check Out to log your session and share your results.

Yes! You can Check In and Check Out offline. Your session will sync once you're back online.

Leaderboards track total workout time & points for each user in a group. The leaderboards reset every season (Spring, Summer, Fall, Winter) to give new users a chance to compete.

With CICO Premium (£3.99/month), you unlock:

• Unlimited groups (join multiple communities)
• Custom group rules & point tracking
• Advanced analytics & workout trends
• Late Check-Ins (manually add workouts you forgot to log)
• Ad-free experience

Yes! You can cancel anytime through your App Store (iOS) or Google Play (Android) settings. Your premium features will remain active until the end of your billing cycle.

Absolutely. We prioritize user privacy and do not share your personal data. Read our Privacy Policy for details.

All uploaded photos are securely stored in AWS S3 and are only visible to the group you shared them with.

If you're a Premium user, you can use Late Check-Ins to manually log your session. Free users cannot edit past check-ins.

• Check your spam/junk folder
• Ensure you entered the correct email address
• If you still don't see it, contact support@cicotracker.com